How can we help?
Tailored IT Support Services
Your Expert IT Solutions partner servicing the Central Coast, Newcastle and Sydney
Chewing IT offers comprehensive IT support services for small to medium sized business in the Central Coast, Newcastle & Sydney. We're all about helping you bite off more success with tailored solutions to suit your needs. Our expertise is not just extensive; it's seasoned with a deep understanding of how technology can empower your business from the ground up. With Chewing IT, technology is not just supported; it's a tool to amplify your success, crafted by a team passionate about seeing your business thrive.
Our approach is hands-on, offering you the feel of having an in-house IT team without the overhead. From crafting technology roadmaps to proactive computer monitoring and maintenance, we serve up IT support that keeps you secure and streamlined.
Our Managed IT support service plans are designed for peak performance, combining proactive monitoring, maintenance, and priority support with comprehensive user and device management. It's about getting your issues resolved swiftly, ensuring your business has access to cutting-edge technology and innovative solutions to enhance productivity and profitability.
Step into a world where IT worries are off the table, thanks to predictable costs and clear outcomes outlined in our service level agreements. With Chewing IT, you bite into success, knowing your technology needs are in expert hands, ready to help your business grow.
Comprehensive IT Support Services
Unlimited Remote Support
- Proactive Security and Maintenance
- Expert Support and Guaranteed Response
- Comprehensive System Updates and Management
- Continuous Infrastructure Monitoring and Support
- Advanced Security Measures
- Strategic IT Planning and Training
No fixed-term contracts
- On-Demand Expertise Without Contract Commitments & in house teams
- Cost-Effective and Transparent
IT services - Flexible Use Across Services
- Silent IT Department
- Long-Term Partnership Focus for business stability
- Detailed Documentation and Accountability
Move your data to a cloud infrastructure
- Scalable and Robust Managed Cloud Solutions
- Seamless Email and Document Accessibility
- Comprehensive Cloud Email Setup with Microsoft Office 365
- Synchronisation Across Devices
- Advanced Security Measures
- Flexible File Sharing and Collaboration
On-site upgrades & data migration
- Customised Infrastructure Solutions
- Expert Server and Network Upgrades
- Comprehensive IT Audits
- Competitive Pricing on Hardware
- Advanced Virtualization Technologies
- Full Spectrum of Network Services
24/7 MDR platform (managed detection and response)
- Disruptive Detection and Response
- Proactive Cybersecurity Strategy
- Immediate Threat Neutralisation
- Advanced Real-Time Threat Detection
- Round-the-Clock Incident Monitoring and Response
- Efficient Cybersecurity Deployment
Holistic Security approach
- Comprehensive Device Security
- Empowerment through Secure Technology
- Partnerships with Leading Security Firms
- Advanced Threat Detection and Prevention
- Optimal Performance and Protection
- Responsive and Approachable Support
Get the Cyber Security Essentials Guide
Sign up for our newsletter and get access to the free Cyber Security Essentials for Business Owners.
Why Work with Chewing IT
We Future-Proof IT
Chewing IT goes beyond solving immediate IT problems. We take a holistic approach, aligning your IT strategy with your business goals and implementing scalable solutions that grow alongside your company.
Expertise You Can Trust
Our team of certified professionals stays up-to-date on the latest trends and best practices. We combine our deep knowledge with a friendly and approachable demeanour, ensuring you understand the "why" behind our recommendations.
Peace of Mind, Guaranteed
We take the burden of IT management off your shoulders, allowing you to focus on what truly matters - running your business. With 24/7 monitoring, proactive maintenance, and lightning-fast support, you can rest assured your technology is in capable hands.
Benefits of implementing managed IT Support
Increased Efficiency and Productivity
Managed IT services boost your business by freeing up internal resources for core activities, minimising downtime through proactive support, and streamlining operations with automated solutions, leading to enhanced productivity.
Enhanced Security and Reduced Risk
Managed IT services safeguard your business with comprehensive cybersecurity, reliable data backup and recovery plans, and stay ahead of evolving threats, significantly reducing risk and ensuring data protection.
Cost-Effectiveness and Predictable Budgeting
Managed IT services reduce overhead with predictable monthly costs, offer access to on-demand expertise without the expenses of full-time staff, and minimise unexpected costs through proactive maintenance, ensuring cost-effective IT management.
Scalability and Growth Support
Managed IT services from Chewing IT future-proof your infrastructure and offer strategic guidance and technology recommendations, ensuring your IT evolves in alignment with your business's growth and goals.
Peace of Mind and Increased Focus
Delegate your IT management to Chewing IT's professionals to alleviate your IT burdens and refocus on core business functions, with the assurance of 24/7 support and monitoring for uninterrupted peace of mind.
Chewing IT Onboarding Process
Step 1
Comprehensive IT Audit
We start the process by conducting a thorough audit, tallying your computers, servers, and network devices. We assess the devices for their operating systems and purposes, identify critical line-of-business applications, and inventory network essentials like switches and wireless access points.
Step 2
Critical Information Compilation
Next, we look into understanding what's crucial for your operations, pinpointing whether services are cloud-based or onsite. We categorise and assess the importance of each application, its impact on your business, identify key application users, and compile vendor and backup details.
Step 3
Secure Access Credentials
Our team works with your current IT provider to securely collect all necessary administrative passwords, ensuring all information is meticulously recorded in our secure documentation system, IT Glue.
Step 4
Welcoming and Integration
Finally, we officially welcome your team to Chewing IT. Through emails or in-person meetings, we introduce our support system, explain how to access IT help, our response times, and give you a chance to meet our dedicated team, setting the stage for seamless IT support.
What our clients say
Matt and his team are absolutely top notch. The level of help they provided and the speed and efficiency of it, is unrivaled. Plus the customer service we received was above and beyond what was expected. I would recommend Chewing IT to any and all who would listen.
I can't speak highly enough of Chewing IT they go above and beyond to help u with any IT issues u may have. They are great to deal with and very professional 5 stars from me!! 👍😁
Responsive, helpful and honest. Mat and his Team at Chewing IT are reliable and get the job done, they are there for the long term to help you grow your business and manage those IT bumps along the road. No fancy jargon, just straight, clear talking, if he doesn't know he will say and then do the research to find solutions. I have worked with him in a couple of different jobs and will continue to recommend him whenever I go.
Highly recommend the Team at Chewing IT. Email support is always prompt and good value.
Mat from Chewing IT is a friendly and professional person.
I have had a myriad of questions and IT issues and I have found him patient in all my dealings.
I would highly recommend Mathew to anyone needing assistance! Thank you Mathew
This is a wonderful business for all your IT needs. We run a not for profit community based business and Mathew is very knowledgeable and practical to our needs. He cares about the customer and takes the time to explain what is required and needed. Mathew is very easy to contact and responds immediately to any queries. I highly recommend this business.
Alex from Chewing IT was professional, prompt and super helpful. He solved my main issue then helped me with niggling issues that I'd tried unsuccessfully to solve myself - things that had irritated me for over a year. Once Alex helped me fix it all, I wondered why I hadn't got their help long ago. I would recommend Chewing IT without hesitation and will definitely use them again. Money well spent.
I have found Chewing IT to be available to help at any moment, always reliable, Mat explains things in such a way that anyone can understand. Very Knowledgeable. Would positively recommend Chewing IT.
I've worked with Mathew within my role as GM for a marketing company, updating our computer network and replacing old equipment., and resolving network issues. And I now employ Mathew for my own business as my IT support. Mathew is amazingly responsive and timely when issues arise and shows flexibility and such a calm approach when I have a minor coronary from IT problems! Thanks Mathew. You are a life saver! Highly recommended.
We engaged Mathew Chewing of Chewing IT to move our data files to the cloud. Mathew ensured that our downtime was kept to minimum during the transition and followed up to ensure all was working well. We found him to be prompt and reliable. We will continue to use his services to fulfill our IT business needs . Highly recommended. Robert Allan - AllSuper
Industry Partners
Ready to Take a Bite with Chewing IT?
Get in Touch for your free consultation.